Stop typing the same thing into three different places.
Nobody sets out to build a manual process. It accumulates. An order arrives by text, gets written on a pad, typed into the store, then typed again into the books. Every retype is a chance to lose it, and all of it happens in someone's head until that person is on holiday.
- Orders arrive by text, email, voicemail and in person, and some quietly do not survive the trip.
- Somebody re-types the same details into a second system every day.
- Follow-up happens when someone remembers, which means sometimes.
- You find out something broke because a customer tells you.
- The process lives in one person's memory.
What the build includes.
One way in
Whatever channel it arrives on, it lands in one place, in one shape, with the fields you need filled in.
A human in the loop where it matters
Anything that sends, charges or commits gets approved by a person. Automation should remove typing, not judgement.
Follow-up that happens whether or not anyone remembers
Reminders, chase sequences, review requests, on a schedule, with an off switch honoured immediately.
Your tools talking to each other
Payments create invoices, invoices update the CRM, the CRM tells you who to call.
Alerts before the customer notices
Something breaks, you hear about it from us, not from them.
Written down
Every workflow documented so it is maintainable by someone who is not us.
Ourselves, first and most. Twenty live workflows run Buzzy: lead capture from the site, CRM sync, approval cards before anything sends, uptime and DNS monitoring, a daily audit that checks the other workflows for silent failure. We run the company on this before we sell any of it, which is also how we find the sharp edges.
This is our own stack, not client work, and we would rather say so than let it read as a portfolio. Client automation work is in build, not shipped.
One price, fixed, written down before any work starts. No hourly billing. We will not quote you a number on a web page without knowing what you need, because that number would be wrong. How pricing works, or book the call and leave with a written plan and a price, yours to keep whether you hire us or not.
Other services: Online stores · Websites · Custom tools
Bring us the problem.
Thirty minutes. A written plan. One price. Yours to keep either way.
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