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Pricing

What a project costs, before you call.

Three projects we do often, with what each includes, how long it takes, and what you pay other companies directly. Whatever you choose, you get one fixed price, in writing, before work starts.

Three common projects

Fix what you have

Fix my store

For a Shopify, Square or Wix store that works but loses people along the way.

$750 one time, for the fixes agreed in writing

How long
5 days

What it includes

  • Fixes to the store you already have, on Shopify, Square or Wix
  • An example of what gets fixed: a phone menu that hides products, confusing sizes and options, shipping that guesses, extra steps at checkout
  • The exact list is agreed in writing before we start. A free store check is a good way to see it first.

Not included

  • A new store or a redesign
  • Moving to a different platform
  • New custom features
A new store

A new store for your roastery

For a roaster who needs a real store, or has outgrown the one they have.

$2,997 for the standard store package

How long
14 working days

What it includes

  • A Shopify store, with subscriptions included
  • Up to 12 products, the main pages, shipping, product reviews, 2 rounds of changes, training and launch
  • The full list is below, under the standard store package

Not included

  • The wholesale portal (quoted on its own)
  • Anything beyond the package, which is quoted in writing before work starts
Wholesale

Wholesale portal

For roasters who sell to cafes. Cafes apply, you approve, and every order lands in one list.

One fixed price, in writing, before work starts.

How long
Set in your written proposal

What it includes

  • A short application, and a private price page for each cafe you approve
  • Orders from that page, or by text or email, in one list with your margin
  • A roast plan and a log of every cafe, built from those orders

Not included

  • Anything not listed in your written proposal

What the store costs, all together

Online store

$2,997 once

  • $200 a month for Care, if you want it. Care is optional

Plus your Shopify plan and any apps, paid to Shopify directly.

Care looks after the store: up to 2 hours of small changes a month, monitoring, and search updates. Care starts the day you go live. The first month is free, so billing starts one month after the build is paid in full.

Paid to other companies, not to us

Every store runs on services you pay for directly, in your own name. They are not part of our price, and they depend on the plans you pick:

  • Your Shopify (or Square or Wix) plan
  • Any apps your store uses
  • Card and payment processing fees
  • Your domain name

Ask on the call and we will tell you which ones your project needs.

Something else

Websites, automations, custom tools

Anything that is not one of the three above, or on the cafe and restaurant card below, is quoted in writing after a free 30-minute call. You get a project assessment, then a written proposal with one fixed price.

A new store

The standard store package. What it includes.

$2,997 for the standard store package. Anything beyond it is quoted in writing before work starts.

How long
14 working days, counted from the day we have your deposit and everything on the content checklist (products, prices, photos, logo, logins).

Included

  • Design: our Shopify theme base, set up with your logo, colors, fonts and photos
  • Up to 12 products. Each can have up to 2 choices, like size and grind, and up to 30 options per product (for example, 3 sizes and 9 grinds make 27).
  • Pages: home, shop, a page for each product, about, contact and questions, plus your store policy pages
  • Subscriptions with Shopify's own subscriptions app: up to 3 delivery schedules, and customers skip, pause or cancel on their own
  • Checkout, payments and sales tax settings in Shopify
  • Shipping in the US: rates by weight, a free shipping amount if you want one, and local pickup
  • Product reviews, with a reviews app on its free plan
  • Moving from your old store: the products and photos above, and your old product links sent to the new pages
  • 2 rounds of changes: one on the design, and one on the finished store before launch
  • Training: one 60-minute video call, recorded, and a written guide for everyday jobs
  • Launch: your web address connected, a test order placed and refunded, order emails sent from your own address, and your pages sent to Google

Quoted separately

  • A second language, because it roughly doubles the words we set up
  • More products, more choices, or more pages
  • Writing your words, or taking photos
  • Custom features, like a coffee quiz
  • Moving past orders, customer accounts, reviews or active subscriptions
  • Shipping outside the US, or more than one currency
  • The wholesale portal, which is an add-on

Why did Barista Plus take about four weeks? It was much bigger than this package: English and Spanish, a quiz that suggests a roast, pages about where the coffee comes from, live UPS rates from real packed weights, and speed and search work. We started on September 1, and the store opened on September 26. Read the Barista Plus story

After launch

Care: our monthly plan. Optional, and we recommend it.

Every build needs upkeep after launch: updates, small fixes, search updates and someone watching for problems. Care is how we do that for you. It is optional, and we recommend it for every build. It is $200/mo.

What it covers

  • Up to 2 hours a month of small changes: words, prices, photos and search updates, inside the design you have
  • Monitoring: automatic checks on your site and forms, with alerts that come to us
  • The same two people who built it

What it does not cover

  • Your Shopify plan, apps and other subscriptions. You pay those companies directly.
  • New features, new pages and redesigns. We quote those separately, before any work.
  • Work past the 2 hours, which is agreed and priced with you first ($125 an hour)

Billing and cancelling

  • Care starts the day you go live. The first month is free, so billing starts one month after the build is paid in full.
  • Month to month. Cancel with 30 days' notice.
  • If you cancel, you keep everything in your name: your domain, your accounts, your data, and the code we built for you. We hand it over properly if you ask.
Cafes and restaurants

Order ahead for your cafe or restaurant. One thing to start.

We set up the tools that bring orders in and bring people back, in your own accounts, and hand them over. Pick one thing or several. Prices exclude sales tax; where it applies it is its own line on the invoice.

Every price is for one location, on Square or linking the ordering you already have. On Toast or Clover, ask us. Anything bigger is quoted first.

Start here

Order-ahead setup

$750 once, for one location

Guests can order ahead from a button on your own website and on your Google listing.

What is in it

  • An Order Ahead button on up to 3 pages of your website, or the exact steps for your website company
  • The same link on your Google listing
  • We link the online ordering you already have. If you have none, we set up Square's free online ordering with your menu (up to 40 items, up to 3 choice groups each). Or DoorDash's commission-free online ordering, only if you already sell on DoorDash.
  • A printed QR code for the counter
  • A test order with you, and a short guide
  • One round of changes

How long. About a week, once we have your menu and access, and once Square, DoorDash or Google finish their own checks.

Card fees go to Square, DoorDash or your current ordering company. Your ordering company may also charge its own per-order fee, so ask them.

Already take orders online on a website you cannot edit? You do not need this one. The Google listing tune-up below fits you better. It comes with a printed order QR code and the steps for your website company.

Care plan Optional

$100 a month

Up to 1 hour a month of menu, price, hours and photo changes, a check that ordering still works, and help when you have a question.

Unused time does not roll over. The first month is free: billing starts one month after the build is paid in full. Stop with written notice.

Add-ons, by what they do for you

Get more orders

Google listing tune-up and review card$500 once

When people Google you, your hours, menu, photos and order link are right, and every guest gets an easy way to leave a review.

One listing: hours, holiday hours, menu and order links, categories, a description and up to 20 photos you send. One print-ready review card with a QR code. You claim the listing and add us as a manager.

New website$2,997 once

A website that looks right on a phone, shows your real menu and points people to order.

Up to 5 pages (home, menu, order, about and find us, contact) on our template with your logo, colors and photos. 2 rounds of changes. The live menu page is included. You send the photos and facts; we do not write new marketing copy or take photos.

Hosting and your domain are paid to the platform you own.

Keep your regulars

Rewards program$1,250 once

Regulars earn points every visit toward a free treat, and they can join at the counter in seconds.

One program (points or visits), a welcome treat, a counter sign, a 3-line staff script and a sign-up test.

Needs Square Plus, $49 a month per location, paid to Square.

Bring them back

Marketing done for you$375 a month

Once a month an email goes out and your Google listing gets fresh posts, and you did not have to write them.

Up to 3 hours a month: 1 email, 4 Google posts, and drafted replies to new Google reviews. Nothing is sent without your OK. Stop with written notice.

Email needs Square Plus, $49 a month per location, paid to Square.

Make more per guest

Gift cards, online and at the counter$750 once

People can buy your gift cards on your website and at the counter, for birthdays and holidays.

Digital gift cards with a Buy button on your site (or the steps for your website company), and physical cards set up at the counter.

Square keeps 2.5% of each amount loaded. Physical cards are bought from Square.

Catering and large orders with a deposit$2,000 once, plus $50 a month

Big orders come in through one form with all the details, and the deposit is paid before you commit.

A catering page with up to 5 packages, one request form, one list of every request, a deposit by Square invoice, and 2 follow-up emails. The $50 a month covers running the list and the follow-ups. Stop it with written notice and you keep the form.

Square card fees on the deposit.

Save time

Live menu page$500 once

Your menu on the website is a real page, not a PDF nobody can read on a phone.

One page, up to 60 items, with your current prices. You check every price before it goes live.

Three bundles

Get Found

$1,100 once

Order-ahead setup and the Google listing tune-up with review card

Saves $150 compared with buying them one by one.

Regulars

$2,400 once

Order-ahead setup, gift cards and the rewards program

Saves $350 compared with buying them one by one.

Plus Square Plus, $49 a month per location, paid to Square.

New Front Door

$3,750 once

New website, order-ahead setup and the Google listing tune-up with review card

Saves $497 compared with buying them one by one.

A bundle costs less than buying the parts one by one. Bundles that include the order-ahead setup are not for a locked website that already takes orders online. That owner gets the Google listing tune-up instead.

Ask us

We can talk about these. There is no price on this page for any of them, and we do not promise one until we have talked.

  • Automatic messages (welcome, birthday, we miss you)
  • Missed-call text-back
  • An answering line
  • A private-event or wedding page
  • A "where is the truck today" page with text sign-up
  • An office coffee program
  • Sales sent to QuickBooks
  • Staff schedules
  • A weekly numbers text
  • An owner dashboard
  • Your own ordering app
  • A monthly drink pass
  • A beans and merch shop

The honest part

  • Prices exclude sales tax; where it applies it is its own line on the invoice.
  • Half to start, half when it goes live.
  • Anything outside the written plan is quoted first. If you approve it in writing, it is $125 an hour.
  • What Square, DoorDash, Google or any other company charges, you pay them directly. We never mark it up and never see card numbers.
  • You own your accounts, website, domain and customer list. We work through access you give us, and you can remove it whenever you want.
  • We do not promise a number of orders, sales, reviews or Google rankings. We build it, test it with you, and hand it over.

Our kitchen board app, Heard, is still being built. It has never run in a restaurant, and it has no price. To hear when it is ready, join the waitlist at heardbybuzzy.com.

Before you pay anything

Three things we write for you, in this order.

  1. 1 · Read it now, free

    Build checklist

    A one-page guide for your kind of project: what we would usually build, when a ready-made app is enough, and three questions to answer first. On screen right away. No call needed.

    Get my build checklist

  2. 2 · After a free call

    Project assessment

    Our written recommendation for your business, once we know how it runs: what to build, what to buy, what to skip, and in what order. Yours to keep, whether or not you hire us.

    Book my free 30-minute call

  3. 3 · When you are ready

    Written proposal

    The deal in writing: the scope, one fixed price, the schedule, what we are assuming, and the support after launch. Work starts only after you sign it and pay the deposit.

    I'm ready to start a project

How the work goes

What you can count on, in plain words.

Who does the work

Sheraz Gandhi leads your call, writes your proposal, builds the project and checks it before it goes live. Manha Khan runs the schedule and the follow-ups. You deal with the two people doing the work, not a sales team.

Seeing progress

You get a private preview link you can open on your phone, so you see the work as it takes shape, before your customers do.

Agreeing it is done

Your written proposal lists what we will build. When a piece is ready, we tell you. You check it against that list and say yes, or tell us what is wrong. We fix what is wrong at no charge. Anything new gets a price first, and nothing changes until you say yes.

Written notes

We write down how your system is set up and how to run it, so whoever looks after it next, us or someone else, is not guessing.

After launch

Our monthly Care plan covers upkeep and search updates. It is optional, and we recommend it for every build. Either way, email or call us and we read every message ourselves. Buzzy is two people, so there is no 24/7 help desk, and we will not promise one.

Watching for problems

We set up automatic checks on the parts that matter most, like whether your site is up and your forms still send. When a check fails, an alert comes to us and we look into it. Checks catch a lot, not everything, so if you spot something odd, tell us.

If you ever leave

Your domain, your accounts and your data stay in your name. The code we build for you is yours once it is paid for. Ask within 30 days of ending and we hand it over properly: your data exported, your accounts moved to you, and notes on how it is set up, so another developer can take it from there.

The full terms are in your signed agreement and on our terms page.

Why is there no price for custom work?

Because a number before we know the job is a guess, and we do not guess with your money. After a free call you get a project assessment, then a written proposal with one fixed price. The price on it is the price.

What if the scope changes?

You get the new price in writing first, and nothing changes until you say yes. Nothing is added quietly.

Is the project assessment really free?

Yes. It is yours whether or not you hire us. That is the point of it.

Do I have to buy the Care plan?

No. Care is optional. We recommend it for every build, because every build needs upkeep and search updates after launch. If you skip it and need help later, ask us. We price the work before we do it.

Is the store price fixed, or a starting price?

Fixed. $2,997 for the standard store package. Anything beyond it is quoted in writing before work starts. The package is listed on this page.

What do I pay each month?

Online store: $2,997 once, then $200 a month for Care, if you want it. Plus your Shopify plan and any apps, paid to Shopify directly.

How much is the wholesale portal?

We price the wholesale portal in writing after a free 30-minute call, once we know how your cafes order.

What does order-ahead setup cost for a cafe or restaurant?

$750 once, for one location. Guests can order ahead from a button on your own website and on your Google listing. About a week, once we have your menu and access, and once Square, DoorDash or Google finish their own checks. The optional care plan is $100 a month. Prices exclude sales tax; where it applies it is its own line on the invoice.

When does Care start?

Care starts the day you go live. The first month is free, so billing starts one month after the build is paid in full.

How do I pay?

Half before work starts, and the rest when your project goes live. Your Shopify plan, apps and payment fees are billed to you directly by those companies, not by us.

Ready to start a project?

Pick a time and tell us what you want built. You leave with a project assessment, then a written proposal with one fixed price.

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