Five things that may be costing your store orders. On video, in 2 business days.
Send us your store. Sheraz looks at it on a phone and a laptop, the way your customers do, then records a short video showing what to fix first. Free. No call needed.
Get your free store check
Your first name and email. That's all we need to start.
In 2 business days. If this week is full, we'll tell you the day yours will arrive.
No login needed. We look from the outside, like a customer.
A short video and a one-page list. Yours to keep.
The video.
Sheraz opens your store on a phone and a laptop and talks you through the five things to fix, easiest first. He records it himself.
The list.
One page. The five fixes, each with a screenshot of what we saw and where.
Nothing else.
No call needed. Fix them yourself, hand the list to whoever runs your store, or ask us. The video is yours either way.
We look at the same ten things, on every store.
The five fixes come from what we actually see on your store, not from a template. These are the ten places we look.
- Speed. How long your store takes to open on a phone.
- The phone menu. Can a customer find your products, your subscription and your wholesale page in two taps?
- The product page. Sizes, options, price and the add-to-cart button, all easy to find without hunting.
- The subscribe option. Is it there, is it clear, and does it say what the customer saves?
- Shipping. Are the rates real, and does the customer see them before checkout?
- Checkout. How many taps from cart to paid, and what gets in the way.
- The wholesale path. Can a cafe or a shop find how to buy from you, and what happens when they ask?
- Trust. Contact details, policies, returns, and whether the store feels like a real business.
- Photos. Sharp, sized right, and showing what's actually in the bag or the box.
- Spanish, if your customers speak it. Does the store work in both languages, or does it fall apart halfway through?
Any Shopify, Square or Wix store.
Coffee roasters first, because that's the work we know best. But a bakery, a candle maker or a shop that sells parts gets the same ten-point look.
On a different platform? Send it anyway. We'll tell you straight if it's one we can fix.
Three steps, then the video.
- You send your store. An email goes out to you right away. It asks one question so Sheraz looks in the right place.
- Sheraz looks. On a phone and a laptop, the way your customers do. Then he records the video.
- You get the video and the list. In 2 business days. Fix what you can yourself, or ask us to. If you want us to make the fixes, you get one fixed price, in writing, before work starts.
We built one of these from scratch.
Barista Plus Coffee is a Dallas roaster owned by Will Zulu. His store had to handle 12 coffees in three sizes and nine grinds, subscriptions, wholesale enquiries, and English and Spanish. We built it from scratch on Shopify. Every one of its 324 variants carries a real packed weight, so shipping is quoted on real weights, and 96% of the site is translated into Spanish.
The ten things we check on your store are the ten things we had to get right there.
Before you send it.
Is it really free?
Yes. The video and the list are yours to keep. We do it because some people then ask us to make the fixes, and for that you get one fixed price, in writing, before any work starts. You'll also get a couple of follow-up emails from Sheraz. Unsubscribe anytime.
Do I need to give you a login?
No. We look at your store from the outside, the way a customer does. No passwords, no access, nothing to set up.
My store isn't on Shopify, Square or Wix. Can I still send it?
Yes, send it. We'll look, and we'll say straight whether it's a platform we can fix or one where we'd point you somewhere better.
What if there aren't five things to fix?
Then we say so. If your store is in good shape you get whatever we found, even if it's two, and a note saying the rest looks right. We don't pad the list.
I'm a roaster. Will you check the wholesale side too?
Yes. The wholesale path is one of the ten things we look at: can a cafe find how to order from you, and what happens when they ask. If you don't sell wholesale, we skip it and look harder at the rest.
Send us your store.
Your first name and email. In 2 business days, five fixes on video.
If this week is full, we'll tell you the day yours will arrive.